Pregnant women, children under the age of 3, or anyone with neck/back injuries are not allowed on airboats. This includes passengers recovering from recent surgeries or procedures.
Airboats are high speed, open boats with no shade cover. Hearing protection is provided on the boats. Please dress accordingly.
Tours depart rain or shine. Should it start raining while you are on the boat, you will get wet.
Please be advised that this is a tour of the swamp; wildlife sightings are not guaranteed.
Passengers must be able to safely board the airboat without the assistance of any staff.
Service animals are not allowed on airboats for the safety of the animal.
Panama City Adventures is not responsible for any personal items including, but not limited to, cell phones, cameras/video equipment that is lost, stolen, or damaged due to water, splash, rain, etc.
No smoking/ vaping or illegal substances allowed on the property.
Unless under certain circumstances, no outside food or alcohol allowed on the property.
Glass containers are not allowed on the property.
Reservation & Cancellation Policy:
Reservations made within 24 hours of tour time are final and no changes will be allowed within this window.
Cancellations must be made 24 hours before tour time to receive a full refund. The booking fee is nonrefundable. Refunds may take 7-10 business days to process.
Multiple reservations are not guaranteed to be seated on the same boat. Seating arrangements cannot be made or changed at the dock.
Panama City Adventures reserves the right to move/cancel tours or parties, due to weather, intoxication, mechanical issues, traffic and/or any substantiating situations in the guest(s) or company’s best interest.
Panama City Adventures reserves the right to refuse business to anyone.
If Panama City Adventures has to cancel any tours, you will be notified by phone or email, and given the option to reschedule your tour to an alternate date/tour time. If you are unable to reschedule your tour, Panama City Adventures will issue a full refund.
Tours depart rain or shine. Please be advised that if you are on your tour for longer than half the tour time and the boat has to return due to inclement weather, we will not issue a refund.
Panama City Adventures is not responsible for any booking issues/refunds that may arise due to a third-party booking agent or online agency.
Any discounts cannot be combined with other offers, including but not limited to printed coupons, prepaid deposits, website promo codes and discounted group rates. Only one discount may be used per transaction.